Overview The Admin, Secretarial & PA Training course is your complete online guide to mastering essential administrative and personal assistant …
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961 Students
The Admin, Secretarial & PA Training course is your complete online guide to mastering essential administrative and personal assistant tasks. Designed to sharpen your office support skills, this course walks you through professional communication, diary management, business etiquette, and scheduling strategies. With structured modules covering telephone handling, mail services, time management, and more, you’ll gain the knowledge to become a reliable asset in any business setting. Whether you’re starting your career or advancing your current role, this training provides the tools needed to succeed in administrative support roles across diverse industries—all from the convenience of online learning.
The Admin, Secretarial & PA Training course equips you with the key knowledge to thrive in office administration and personal assistant roles. Begin with foundational insights into the responsibilities of administrative and support staff, followed by the essentials of office coordination and reception duties. Learn to manage calls, arrange travel, maintain records, and organise meetings with efficiency.
You’ll master professional communication, understand proper business etiquette, and learn to support executives effectively. The course also trains you in diary management, accurate note-taking, and systematic filing processes—crucial for maintaining workflow and productivity in busy environments.
Each module is tailored to build your confidence in managing time, handling customer service, and dealing with invoicing and petty cash. With a clear emphasis on organisational excellence, this course helps prepare you for a dynamic administrative career. Fully online, you can study at your own pace and apply your learning directly to a wide range of roles. Whether you’re aiming to enter the industry or seeking promotion, this course brings clarity and competence to your career path.
Once the Admin, Secretarial & PA Training is successfully completed, the learner can obtain the PDF certificate without any cost. The hardcopy version of the certificate is also available for only £4.99. However, anyone ordering the hardcopy certificate from outside the United Kingdom may need to pay an additional delivery charge.
An outstanding online course with clear explanations and practical examples. I could study at my own pace and still feel fully supported throughout. It’s truly boosted my confidence and career prospects
The course was well-structured, engaging, and easy to follow. The flexibility made it perfect alongside my full-time job. I’ve gained valuable, real-world skills that I can apply immediately.
Excellent learning experience from start to finish. The content was professional, up-to-date, and highly relevant. I would highly recommend it to anyone looking to upskill online.
| Module 01 - Introduction to Personal Assistant & Admin Support Assistant | |||
| Introduction to Personal Assistant | 00:20:00 | ||
| Module 02 - Introduction to Office Administration | |||
| Introduction to Office Administration | 00:17:00 | ||
| Module 03 - Skills of an Effective Administrator | |||
| Skills of an Effective Administrator | 00:18:00 | ||
| Module 04 - Introduction to Reception and Receptionist | |||
| Introduction to Reception and Receptionist | 00:29:00 | ||
| Module 05 - Business Telephone Skills | |||
| Business Telephone Skills | 00:21:00 | ||
| Module 06 - Representing Your Boss and Company | |||
| Representing Your Boss and Company | 00:25:00 | ||
| Module 07 - Business Etiquette | |||
| Business Etiquette | 00:19:00 | ||
| Module 08 - Mail Services and Shipping | |||
| Mail Services and Shipping | 00:26:00 | ||
| Module 09 - Travel Arrangements | |||
| Travel Arrangements | 00:22:00 | ||
| Module 10 - Organising Meeting and Conferences | |||
| Organising Meeting and Conferences | 00:19:00 | ||
| Module 11 - Diary Management and Note taking | |||
| Diary Management and Note taking | 00:21:00 | ||
| Module 12 - Time Management | |||
| Time Management | 00:25:00 | ||
| Module 13 - Record Keeping and Filing Systems | |||
| Record Keeping and Filing Systems | 00:24:00 | ||
| Module 14 - Business Writing Skills | |||
| Business Writing Skills | 00:25:00 | ||
| Module 15 - Organisational Skills | |||
| Organisational Skills | 00:19:00 | ||
| Module 16 - Communication Skills | |||
| Communication Skills | 00:19:00 | ||
| Module 17- Customer Service | |||
| Customer Service | 00:22:00 | ||
| Module 18- Effective Planning and Scheduling | |||
| Effective Planning and Scheduling | 00:39:00 | ||
| Module 19 - Invoicing/Petty Cash | |||
| Invoicing/Petty Cash | 00:20:00 | ||
| Feedback | |||
| Feedback | 00:01:00 | ||
Yes, Discover Training provides accredited and CPD-certified courses, ensuring learners receive recognised qualifications that support career progression and professional compliance.
Anyone can enrol, including students, professionals, job seekers, career changers, and organisations. Most courses do not require previous experience, making them accessible to learners at all levels.
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You will have 14 days to revoke your Course purchase from your purchase date. Regrettably, refunds are not allowed after your purchase have been approved, and materials have been posted to the student’s dashboard or accessed.
Yes, learners receive a downloadable digital certificate upon successful completion, suitable for CPD records, CVs, and professional portfolios.
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