Overview

Grasp the science of Sales: Psychology of Customers and how it relates to launching a lucrative career. Prepare for future Sales: Psychology of Customers needs by looking beyond the ongoing Sales: Psychology of Customers impact with Discover Training’s up-to-date Sales: Psychology of Customers course .

Discover Training’s Sales: Psychology of Customers course gives you a solid foundation in Sales: Psychology of Customers in many settings of human development. With industry expert interviews, you’ll gain a greater understanding of Sales: Psychology of Customers‘s applications and limitations, as well as how it’s already been efficiently used in the field. Discover Training’s Sales: Psychology of Customers course will help you obtain facts and knowledge to strengthen your abilities on both standard Sales: Psychology of Customers techniques.

As you progress through the interactive modules of this online program, you will have a strong grasp of Sales: Psychology of Customers to identify new opportunities for innovation and drive digital growth within your organization. Enrol in the Sales: Psychology of Customers course today and leverage your knowledge tomorrow. 

Description:

Industry professionals developed the content of this online Sales: Psychology of Customers course, combining their expertise and in-depth knowledge. The curriculum was developed by Discover Training to assist you in growing in your current role by providing you with the necessary information and concepts. As you progress through the modules of this course, you’ll learn the fundamentals of  Sales: Psychology of Customers and explore the essential concepts.

Who is this course for?

This Sales: Psychology of Customers course is for you if you want to learn about the revolutionary potential of Sales: Psychology of Customers. Whether you are a newbie or a seasoned veteran, a grasp of challenges that Sales: Psychology of Customers techniques can tackle would benefit anyone working in the Sales: Psychology of Customers sector. This Sales: Psychology of Customers training covers crucial subjects that will help you overcome challenges and improve your practices.

Requirements:

Certification

Once the Sales: Psychology of Customers course is successfully completed, the learner can obtain the PDF certificate without any cost. The hardcopy version of the certificate is also available for only £9.99. However, anyone ordering the hardcopy certificate from outside the United Kingdom may need to pay an additional delivery charge.

Sales: Psychology of Customers Course Reviews

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An outstanding online course with clear explanations and practical examples. I could study at my own pace and still feel fully supported throughout. It’s truly boosted my confidence and career prospects

The course was well-structured, engaging, and easy to follow. The flexibility made it perfect alongside my full-time job. I’ve gained valuable, real-world skills that I can apply immediately.

Excellent learning experience from start to finish. The content was professional, up-to-date, and highly relevant. I would highly recommend it to anyone looking to upskill online.

Course Curriculum

Introduction
Promotional video 00:03:00
Introduction 00:05:00
Don’t buy this unless… 00:03:00
What are we, if not salespeople? 00:04:00
Good and bad salespeople 00:04:00
Commercial realities 00:04:00
Dysfunctional selling has led to dysfunctional buying 00:03:00
Who is your ‘Avatar’? 00:05:00
Your customer’s journey 00:05:00
Introducing A.S.K - concentrating on 'A' for ATTRACT.
Section 2 lecture 1: Introduction to ASK 00:05:00
Section 2 Lecture 2: The Marketing Function 00:06:00
S2 L3 The Hunter 00:06:00
S2 L4 Referrals 00:06:00
S2 L5 How your marketing ‘lands’ with your customer 00:05:00
S2 L6 Leveraging your contacts 00:04:00
Section 3 The 'S' of A.S.K. - SERVING
S3 L1 00:04:00
S3 L2 The Decision Making Unit (DMU) 00:04:00
S3 L3 The value of VALUE 00:05:00
S3 L4 00:06:00
S3 L5 Customer Care – a conversation (not a ‘sale’) 00:07:00
S3 L6 00:04:00
S3 L7 00:04:00
S3 L8 How to get back IN with a client 00:06:00
Section 4 The K of A.S.K
S4 L1 Introduction the the K or KEEP element 00:06:00
S4 L2 Your authority 00:05:00
S4 L3 00:06:00
S4 L4 NON sales contact 00:05:00
S4 L5 Why ASKING for referrals works so well 00:04:00
Section 5 ...And lastly...
S5 L1 00:01:00

Frequently Asked Questions

Yes, Discover Training provides accredited and CPD-certified courses, ensuring learners receive recognised qualifications that support career progression and professional compliance.

Anyone can enrol, including students, professionals, job seekers, career changers, and organisations. Most courses do not require previous experience, making them accessible to learners at all levels.

Discover Training offers courses across multiple sectors, including business, health and safety, compliance, leadership, IT, personal development, and professional skills training.

You will have 14 days to revoke your Course purchase from your purchase date. Regrettably, refunds are not allowed after your purchase have been approved, and materials have been posted to the student’s dashboard or accessed.

Yes, learners receive a downloadable digital certificate upon successful completion, suitable for CPD records, CVs, and professional portfolios.

Sales: Psychology of Customers
£21
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This course includes:
  • units Number of Units:
    29
  • Lock Access:
    1 Year
  • Duration Duration:
    2 hours, 15 minutes
  • Certificate PDF Certificate
    Included
CPD and SSL Lifetime Access

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