Telemarketing
Overview Grasp the science of and how it relates to launching a lucrative career. Prepare for future needs by looking …
9 Students
Overview
Grasp the science of Telemarketing and how it relates to launching a lucrative career. Prepare for future Telemarketing needs by looking beyond the ongoing Telemarketing impact with Discover Training’s up-to-date Telemarketing course .
Discover Training’s Telemarketing course gives you a solid foundation in Telemarketing in many settings of human development. With industry expert interviews, you’ll gain a greater understanding of Telemarketing‘s applications and limitations, as well as how it’s already been efficiently used in the field. Discover Training’s Telemarketing course will help you obtain facts and knowledge to strengthen your abilities on both standard Telemarketing techniques.
As you progress through the interactive modules of this online program, you will have a strong grasp of Telemarketing to identify new opportunities for innovation and drive digital growth within your organization. Enrol in the Telemarketing course today and leverage your knowledge tomorrow.
Description:
Industry professionals developed the content of this online Telemarketing course, combining their expertise and in-depth knowledge. The curriculum was developed by Discover Training to assist you in growing in your current role by providing you with the necessary information and concepts. As you progress through the modules of this course, you’ll learn the fundamentals of Telemarketing and explore the essential concepts.
Who is this course for?
This Telemarketing course is for you if you want to learn about the revolutionary potential of Telemarketing. Whether you are a newbie or a seasoned veteran, a grasp of challenges that Telemarketing techniques can tackle would benefit anyone working in the Telemarketing sector. This Telemarketing training covers crucial subjects that will help you overcome challenges and improve your practices.
Requirements:
- Prerequisites: None
- Age Limit: 16+
- Gadgets: Smart devices and internet
Certification
Once the Telemarketing course is successfully completed, the learner can obtain the PDF certificate without any cost. The hardcopy version of the certificate is also available for only £9.99. However, anyone ordering the hardcopy certificate from outside the United Kingdom may need to pay an additional delivery charge.
Telemarketing Course Reviews
An outstanding online course with clear explanations and practical examples. I could study at my own pace and still feel fully supported throughout. It’s truly boosted my confidence and career prospects
The course was well-structured, engaging, and easy to follow. The flexibility made it perfect alongside my full-time job. I’ve gained valuable, real-world skills that I can apply immediately.
Excellent learning experience from start to finish. The content was professional, up-to-date, and highly relevant. I would highly recommend it to anyone looking to upskill online.
Course Curriculum
| Telemarketing Online Course | |||
| Telemarketing and Types of Telemarketing | 00:18:00 | ||
| Business Practice | 01:00:00 | ||
| What’s Missing in Telephone Communication? | 00:15:00 | ||
| Verbal Communication Techniques | 00:15:00 | ||
| Who are Your Customers? | 00:15:00 | ||
| To Serve and Delight | 00:05:00 | ||
| Did You Hear Me? | 00:15:00 | ||
| Asking the Right Questions | 00:15:00 | ||
| Saying No | 00:05:00 | ||
| Sales by Phone | 00:10:00 | ||
| Taking Messages | 00:05:00 | ||
| Staying Out of Voice Mail Jail | 00:05:00 | ||
| Closing Down the Voice | 00:10:00 | ||
| Cold and Warm Calls | 00:15:00 | ||
| Developing a Script | 00:15:00 | ||
| Perfecting the Script | 00:15:00 | ||
| Handling Objections | 00:30:00 | ||
| Negotiation Techniques | 00:15:00 | ||
| It’s More Than Just a Phase | 00:15:00 | ||
| Phone Tag and Getting the Call Back | 00:15:00 | ||
| Stress Busting | 00:05:00 | ||
| Campaign Delivery | 01:00:00 | ||
Frequently Asked Questions
Yes, Discover Training provides accredited and CPD-certified courses, ensuring learners receive recognised qualifications that support career progression and professional compliance.
Anyone can enrol, including students, professionals, job seekers, career changers, and organisations. Most courses do not require previous experience, making them accessible to learners at all levels.
Discover Training offers courses across multiple sectors, including business, health and safety, compliance, leadership, IT, personal development, and professional skills training.
You will have 14 days to revoke your Course purchase from your purchase date. Regrettably, refunds are not allowed after your purchase have been approved, and materials have been posted to the student’s dashboard or accessed.
Yes, learners receive a downloadable digital certificate upon successful completion, suitable for CPD records, CVs, and professional portfolios.
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Number of Units:
22 -
Access:
1 Year -
Duration:
6 hours, 18 minutes -
PDF Certificate
Included
- Item added to cart