Complete Windows 10 Troubleshooting for IT HelpDesk

Overview

In today’s digital landscape, proficiency in troubleshooting Windows 10 issues is crucial for IT professionals. This comprehensive course equips you with the skills needed to diagnose and resolve common and complex Windows 10 problems efficiently. From system errors to network issues, you’ll learn proven troubleshooting methodologies, tools, and techniques. Through practical scenarios and hands-on exercises, you’ll gain confidence in troubleshooting and optimizing Windows 10 environments.

Learning Outcomes

Master fundamental Windows 10 troubleshooting techniques.
Diagnose and resolve system performance issues.
Troubleshoot network connectivity problems effectively.
Implement security measures to protect Windows 10 systems.
Optimize Windows 10 configurations for improved performance.

What Will Make You Stand Out?

On Completion of this online course, you’ll acquire:

CPD QS Accredited Course.
Upon Course Completion, Earn a Complimentary PDF and a hard copy Certificate to Showcase Your Enhanced Skills.
Lifetime access.
24x7 Tutor Support.
Complete the course at your own pace.

Description

This course dives deep into Windows 10 troubleshooting, covering a wide range of issues encountered by IT HelpDesk professionals daily. You’ll start with foundational concepts, understanding Windows 10 architecture, and diagnostic tools. As you progress, you’ll explore troubleshooting methodologies for system errors, application compatibility issues, and network connectivity problems. Practical exercises will simulate real-world scenarios, ensuring you can confidently troubleshoot and resolve issues that impact user productivity. By the end, you’ll have a robust toolkit of troubleshooting strategies and the ability to optimize Windows 10 environments effectively.

Who is this course for?

This course is designed for IT professionals, HelpDesk technicians, and system administrators who want to enhance their troubleshooting skills specifically for Windows 10. It’s ideal for those seeking to advance their careers in IT support or those responsible for maintaining Windows 10 systems in enterprise environments.

Requirements

Participants should have a basic understanding of Windows operating systems and fundamental IT skills. Access to a Windows 10 computer with administrative privileges is required for practical exercises. Familiarity with networking concepts and system administration basics will be beneficial.

Certification

Upon successful completion of the Complete Windows 10 Troubleshooting for IT HelpDesk course, learners can obtain both a PDF certificate and a Hard copy certificate for completely FREE. The Hard copy certificate is available for a nominal fee of £3.99, which covers the delivery charge within the United Kingdom. Additional delivery charges may apply for orders outside the United Kingdom.

Career Path

Course Curriculum

Section 01: Course Introduction
	Introduction	00:02:00
Section 02: Prepare Virtual Test Lab
	Install Hyper-V on Local System	00:02:00
	Create Virtual Machine (VM)	00:02:00
	Download Free Evaluation Windows 10 Image	00:02:00
Section 03: Installing Windows OS with Multiple Media
	Installing Windows 10	00:06:00
	Make USB Bootable with GUI Tool	00:07:00
	Make USB Bootable with Command (CLI Tool)	00:05:00
	Access Boot Menu	00:03:00
	Hyper-V Interface Overview	00:05:00
	Increase Disk and Memory of Virtual Machine	00:07:00
	Use of Snapshot (Time Saving)	00:03:00
Section 04: System Troubleshooting without Reboot
	Fix Stuck Windows Service	00:11:00
	Fix ‘Not Responding’ Application or Desktop Error	00:03:00
	Logoff Another User from Local System	00:03:00
	Logoff user Remotely through PowerShell	00:02:00
	Delay in Replication of Assigned Permission on Client	00:03:00
	Fix Domain Trust issue without Re-joining & Reboot	00:05:00
Section 05: Optimize System Performance (Fix Slowness Issue)
	Monitor CPU, Memory & HDD Utilization (Task Manager & Resource Monitor)	00:06:00
	Find & Kill High Utilization Process	00:02:00
	Check Recently System Uptime and Reboot	00:03:00
	Uninstall Unwanted Applications	00:03:00
	Run Disk Cleanup (Remove Not Required System Files)	00:06:00
	Deep Cleaning Through TreeSize Free Tool	00:06:00
	Disable Startup Applications (Speed Up Booting Time)	00:02:00
	Disable Unwanted Startup Services (MSCONFIG)	00:03:00
Section 06: Active Directory Server Setup (Optional)
	Module Introduction	00:02:00
	Create Virtual Machine for Server 2019	00:02:00
	Install Windows Server 2019	00:03:00
	Rename System Name	00:02:00
	Server Manager Introduction	00:02:00
	Install Active Directory Role	00:03:00
	Promote Active Directory Domain Controller	00:06:00
	Set Static IP Address	00:03:00
Section 07: Active Directory Introduction
	Active Directory Users and Computers (ADUC)	00:04:00
	Active Directory Administrative Center (ADAC)	00:03:00
	Create Active Directory User	00:06:00
	Join System in Active Directory Domain	00:04:00
	Computer Account Introduction & Solution	00:05:00
	Info about Default Quota for Rejoining System	00:02:00
	Check Password Expiration and Account Status	00:02:00
Section 08: File System Related Troubleshooting
	Recycle Bin Settings	00:02:00
	Cleanup Recycle Bin Data of Multiple Users Profile (Advance)	00:08:00
	Close Locked Open Files on File Server	00:06:00
	How to Fix Filename Is Too Long Issue	00:04:00
Section 09: Resources
	Resources	00:05:00

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