Complete Windows 10 Troubleshooting for IT HelpDesk
Overview In today’s digital landscape, proficiency in troubleshooting Windows 10 issues is crucial for IT professionals. This comprehensive course equips …
1 Students
Overview
In today’s digital landscape, proficiency in troubleshooting Windows 10 issues is crucial for IT professionals. This comprehensive course equips you with the skills needed to diagnose and resolve common and complex Windows 10 problems efficiently. From system errors to network issues, you’ll learn proven troubleshooting methodologies, tools, and techniques. Through practical scenarios and hands-on exercises, you’ll gain confidence in troubleshooting and optimizing Windows 10 environments.
Learning Outcomes
- Master fundamental Windows 10 troubleshooting techniques.
- Diagnose and resolve system performance issues.
- Troubleshoot network connectivity problems effectively.
- Implement security measures to protect Windows 10 systems.
- Optimize Windows 10 configurations for improved performance.
What Will Make You Stand Out?
On Completion of this online course, you’ll acquire:
- CPD QS Accredited Course.
- Upon Course Completion, Earn a Complimentary PDF and a hard copy Certificate to Showcase Your Enhanced Skills.
- Lifetime access.
- 24x7 Tutor Support.
- Complete the course at your own pace.
Description
This course dives deep into Windows 10 troubleshooting, covering a wide range of issues encountered by IT HelpDesk professionals daily. You’ll start with foundational concepts, understanding Windows 10 architecture, and diagnostic tools. As you progress, you’ll explore troubleshooting methodologies for system errors, application compatibility issues, and network connectivity problems. Practical exercises will simulate real-world scenarios, ensuring you can confidently troubleshoot and resolve issues that impact user productivity. By the end, you’ll have a robust toolkit of troubleshooting strategies and the ability to optimize Windows 10 environments effectively.
Who is this course for?
This course is designed for IT professionals, HelpDesk technicians, and system administrators who want to enhance their troubleshooting skills specifically for Windows 10. It’s ideal for those seeking to advance their careers in IT support or those responsible for maintaining Windows 10 systems in enterprise environments.
Requirements
Participants should have a basic understanding of Windows operating systems and fundamental IT skills. Access to a Windows 10 computer with administrative privileges is required for practical exercises. Familiarity with networking concepts and system administration basics will be beneficial.
Certification
Upon successful completion of the Complete Windows 10 Troubleshooting for IT HelpDesk course, learners can obtain both a PDF certificate and a Hard copy certificate for completely FREE. The Hard copy certificate is available for a nominal fee of £3.99, which covers the delivery charge within the United Kingdom. Additional delivery charges may apply for orders outside the United Kingdom.
Career Path
- IT Support Specialist
- HelpDesk Technician
- System Administrator
- Network Administrator
- Desktop Support Technician
Complete Windows 10 Troubleshooting for IT HelpDesk Course Reviews
An outstanding online course with clear explanations and practical examples. I could study at my own pace and still feel fully supported throughout. It’s truly boosted my confidence and career prospects
The course was well-structured, engaging, and easy to follow. The flexibility made it perfect alongside my full-time job. I’ve gained valuable, real-world skills that I can apply immediately.
Excellent learning experience from start to finish. The content was professional, up-to-date, and highly relevant. I would highly recommend it to anyone looking to upskill online.
Course Curriculum
| Section 01: Course Introduction | |||
| Introduction | 00:02:00 | ||
| Section 02: Prepare Virtual Test Lab | |||
| Install Hyper-V on Local System | 00:02:00 | ||
| Create Virtual Machine (VM) | 00:02:00 | ||
| Download Free Evaluation Windows 10 Image | 00:02:00 | ||
| Section 03: Installing Windows OS with Multiple Media | |||
| Installing Windows 10 | 00:06:00 | ||
| Make USB Bootable with GUI Tool | 00:07:00 | ||
| Make USB Bootable with Command (CLI Tool) | 00:05:00 | ||
| Access Boot Menu | 00:03:00 | ||
| Hyper-V Interface Overview | 00:05:00 | ||
| Increase Disk and Memory of Virtual Machine | 00:07:00 | ||
| Use of Snapshot (Time Saving) | 00:03:00 | ||
| Section 04: System Troubleshooting without Reboot | |||
| Fix Stuck Windows Service | 00:11:00 | ||
| Fix ‘Not Responding’ Application or Desktop Error | 00:03:00 | ||
| Logoff Another User from Local System | 00:03:00 | ||
| Logoff user Remotely through PowerShell | 00:02:00 | ||
| Delay in Replication of Assigned Permission on Client | 00:03:00 | ||
| Fix Domain Trust issue without Re-joining & Reboot | 00:05:00 | ||
| Section 05: Optimize System Performance (Fix Slowness Issue) | |||
| Monitor CPU, Memory & HDD Utilization (Task Manager & Resource Monitor) | 00:06:00 | ||
| Find & Kill High Utilization Process | 00:02:00 | ||
| Check Recently System Uptime and Reboot | 00:03:00 | ||
| Uninstall Unwanted Applications | 00:03:00 | ||
| Run Disk Cleanup (Remove Not Required System Files) | 00:06:00 | ||
| Deep Cleaning Through TreeSize Free Tool | 00:06:00 | ||
| Disable Startup Applications (Speed Up Booting Time) | 00:02:00 | ||
| Disable Unwanted Startup Services (MSCONFIG) | 00:03:00 | ||
| Section 06: Active Directory Server Setup (Optional) | |||
| Module Introduction | 00:02:00 | ||
| Create Virtual Machine for Server 2019 | 00:02:00 | ||
| Install Windows Server 2019 | 00:03:00 | ||
| Rename System Name | 00:02:00 | ||
| Server Manager Introduction | 00:02:00 | ||
| Install Active Directory Role | 00:03:00 | ||
| Promote Active Directory Domain Controller | 00:06:00 | ||
| Set Static IP Address | 00:03:00 | ||
| Section 07: Active Directory Introduction | |||
| Active Directory Users and Computers (ADUC) | 00:04:00 | ||
| Active Directory Administrative Center (ADAC) | 00:03:00 | ||
| Create Active Directory User | 00:06:00 | ||
| Join System in Active Directory Domain | 00:04:00 | ||
| Computer Account Introduction & Solution | 00:05:00 | ||
| Info about Default Quota for Rejoining System | 00:02:00 | ||
| Check Password Expiration and Account Status | 00:02:00 | ||
| Section 08: File System Related Troubleshooting | |||
| Recycle Bin Settings | 00:02:00 | ||
| Cleanup Recycle Bin Data of Multiple Users Profile (Advance) | 00:08:00 | ||
| Close Locked Open Files on File Server | 00:06:00 | ||
| How to Fix Filename Is Too Long Issue | 00:04:00 | ||
| Section 09: Resources | |||
| Resources | 00:05:00 | ||
Frequently Asked Questions
Yes, Discover Training provides accredited and CPD-certified courses, ensuring learners receive recognised qualifications that support career progression and professional compliance.
Anyone can enrol, including students, professionals, job seekers, career changers, and organisations. Most courses do not require previous experience, making them accessible to learners at all levels.
Discover Training offers courses across multiple sectors, including business, health and safety, compliance, leadership, IT, personal development, and professional skills training.
You will have 14 days to revoke your Course purchase from your purchase date. Regrettably, refunds are not allowed after your purchase have been approved, and materials have been posted to the student’s dashboard or accessed.
Yes, learners receive a downloadable digital certificate upon successful completion, suitable for CPD records, CVs, and professional portfolios.
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Number of Units:
45 -
Access:
1 Year -
Duration:
2 hours, 56 minutes -
PDF Certificate
Included
- Item added to cart